presented by Professor Steven Kelman, Harvard Kennedy School
The business of government is often considered overly bureaucratic and slow to respond to changing circumstances. Yet at other times, it can be extremely adept, agile, and responsive to citizens' needs. How U.S. government agencies can and should be structured to maximize performance is the focus of Professor Steven Kelman's writing and research. Kelman is the Weatherhead Professor of Public Management and former Administrator of the Office of Federal Procurement Policy in the Office of Management and Budget.